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SMS Terms

Effective October 5, 2026 · ClinX Connect text notification program

ClinX Academy LLC operates ClinX Connect. These terms describe our optional text notification program and supplement the Clinician Terms or Company Terms that apply to your account.

What texts may include

Depending on your role, access, consent, and notification settings, you may receive:

  • New platform message alerts with the sender, a message preview, and a link to read and reply in ClinX Connect.
  • Alerts to the primary clinician when an authorized company opens the clinician’s calendar link. A click does not mean an appointment was booked.
  • New-opportunity and direct-invitation alerts for eligible clinician workspace members.
  • Internal alerts to authorized ClinX administrators when a company submits a new professional opportunity.

Message frequency varies with activity. New-message alerts may be sent for every message, including while you are using the platform. Calendar-click texts are limited to one per company and clinician per day using Eastern Time. Opportunity alerts depend on available opportunities and invitations. Message and data rates may apply.

Your consent and choices

Texts require recorded consent for your mobile number. Opportunity alerts and message/calendar alerts have separate consent choices. You may save a number or use ClinX Connect without consenting to texts. Consent is not a condition of membership or purchase. Changing your number requires new consent for that number.

After a new web opt-in, we send an enrollment confirmation text before recurring alerts begin. If text delivery is unavailable, your consent is saved and the confirmation waits until delivery is available. Message and data rates may apply to the confirmation.

You can manage message and calendar text preferences in Notification settings. Clinician workspace members manage opportunity texts in their separate opportunity notification settings. Turning off texts does not close your account or change your email preferences.

Internal administrator alerts use separate authorization tied to the administrator’s account and current mobile number. Administrators can reply STOP or contact support to stop those alerts.

Stopping texts and getting help

Reply STOP to unsubscribe. Reply HELP for help, or contact support@clinxacademy.com. After opting out, replying START removes the provider’s text-message block; it does not enable a disabled notification preference or grant new consent.

Read and reply to conversations inside ClinX Connect. Replies to notification texts do not become platform chat messages.

Delivery depends on your carrier and network availability. Carriers are not liable for any delayed or undelivered messages.

See the SMS Privacy Policy for how we handle mobile information and SMS consent for this program.